Friday 13 April 2012

SMRT hit by MASSIVE train disruption and delay along East-West line due to ‘track fault’

http://temasektimes.wordpress.com/2012/04/13/breaking-news-smrt-hit-by-massive-train-disruption-and-delay-along-east-west-line-due-to-track-fault/

Breaking News: SMRT hit by MASSIVE train disruption and delay along East-West line due to ‘track fault’

Posted by temasektimes on April 13, 2012
Less than one week after the East-West line was hit by a disruption in service due to a ‘stalled’ train, SMRT train services along the East-West line are DELAYED again this evening due to a ‘track fault’.
Angry commuters wrote on Facebook that the delay lasted more than 30 minutes, thereby qualifying it as a ‘MASSIVE’ train disruption according to the definition of Transport Minister Lui Tuck Yew.
SMRT has earlier tweeted:
“Train service between TANAH MERAH and Pasir Ris delayed in both directions due to train fault.”
Commuters were told to get off at Tanah Merah and Simei MRT stations without any explanation given. No feeder bus services were provided as well.
Some responses from commuters:
“Im stuck in between Bugis n Lavender…. Really d service sux..!!!! Dont tell me d same lame excuse again n again… Really tired of listening to d problem without any solution..!!!!” – Isha Zaini
“Train is finally moving after more than 30min!” – Lee Huey Fen
‎”SMRT commuters on Pasir Ris-bound train told to alight at Tanah Merah station without any explanation. No feeder bus provided.” – Thomas Tan
“Stuck at paya lebar for 30 mins, just reached kembangan” – Livia Ang
“WTF … waiting for train at TANAH MERAH STN TO JURONG EAST. ” ARRIVED AT WEST FLATFORM IS A DEFECTIVE TRAIN (Announcement) FCUK SMRT…” – Inn Jafar
The Temasek Times is the FIRST news site to repot on the latest SMRT train disruption before any media outlets in Singapore. As usual, the state media did not report on the latest train disruption to spare the blushes of SMRT and the authorities.
Transport Minister Lui Tuck Yew has earlier said in Parliament that ‘minor’ disruptions less than 30 minutes are ‘unavoidable’:
“We will try and minimise as much as possible the major disruptions and to keep them in check. But I think it is unavoidable that a system that is as heavily utilised as ours is today will not face any disruptions. Every day there are about 2.7 million passenger trips. We are running thousands of train trips for more than 18 hours a day. And I dare say that there is no way you can prevent disruptions from occurring.”
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